GoldMine Basics Overview Webinar – Last Day to Register!

When: Thursday September 17th at 11am (PST) / 2pm (EST)

Register Here: GoldMine Basics Overview Webinar

Topic: Goldmine Overview Sept 17th 2015

Time: Thurs., Sept. 17 2015 @ 2:00 PM (EDT)

Duration: 60 minutes

 

Please join us for a review of the key capabilities of GoldMine Premium Edition 2015.1 – whether you are new or running a current version, you will find this session very informative:

 

  • See the basics for activity management, sales, marketing and customer service.
  • See what’s new, including integration with ConstantContact and our new Web Client option – included free with any new purchase or upgrade.
  • Learn about GoldMine Cloud – and how you can now pick the best installation option for your business

 

You’ll get the overview – and then we can answer your specific questions afterward.

 

Even if you can’t attend you should register anyways because we will provide everyone with a link to the recording.

Our certified partners have special offers that will expire on September 30th so this is the best time to sign-up.

Why CRM is NOT a Settled Science!

CRM has been around as a “new” process for 30+ years in various forms. And yet even with giants in the industry, new entrants emerge almost monthly and new capabilities continue to be added to even the pioneers in the industry.  In the interview with industry veteran Paul Petersen, Vice President of Goldmine, we discuss why CRM is not yet a settled science and what the future may hold for this vital but aging process. The host this week in Jim Obermayer.

GoldMine again named to ISM’s Top 15 Awards List; Recognized for Leadership in CRM for SMB Category

GoldMine again named to ISM’s Top 15 Awards List;
Recognized for Leadership in CRM for SMB Category

 

Bethesda, MD, June 10, 2015 – As businesses seek a higher return and increased effectiveness on marketing, sales and service program investments, the Customer Relationship Management (CRM) software market is seeing dramatic growth – Gartner forecast a $37B market by 2017. Enhanced CRM software offerings include Big Data Analytics/Insight, Social CRM applications, Mobile functionality as well as Gamification features, reports ISM Inc. (www.ismguide.com) as part of its bi-annual Top 15 CRM Software Awards. For the past 25 years – since 1990 – ISM, through its Software Lab, has been awarding recognition to leading CRM providers in Enterprise and Small & Medium Business (SMB) categories.

 

“The winners of the 2015/16 Top 15 are the influencers in the CRM community who have made significant advancements in both functionality and connectivity for sales, customer service and marketing professionals; offer better decision making tools for executives; and provide more intimate connectivity with today’s Digital Clients,” said Barton Goldenberg, founder/president, ISM. Goldenberg also notes two meaningful CRM industry trends: (1) ‘Social CRM’ will grow significantly as noted in his recent book, The Definitive Guide to Social CRM (Pearson, 2015) and (2) the ‘Internet of Things’ – where every day physical objects connect to the Internet – will explode from 9 billion connecteddevices/.sensors today to a forecasted 2 trillion devices/sensors connected by 2020. “The winners of the 2015/16 Top 15 CRM Software Awards are clearly the leaders and innovators in this fast-paced and growing industry,” he added.

 

“This award recognizes the importance our customers place in GoldMine to grow business relationships. GoldMine enhances performance through productivity for the entire business ecosystem,” said Paul Petersen, general manager of GoldMine. “GoldMine Premium Edition offers a seamless integration with popular social networking platforms and now anywhere, anytime access with our new Cloud and Mobile solutions.”

 

ISM’s Top 15 CRM Software Awards are based on rigorous testing of CRM software applications from around the world that are sold in the North American marketplace. Each software application is rated according to 179 selection criteria. With no ownership in or by a vendor, ISM’s software analysis is 100 percent unbiased. The Top 15 winners for each category are available for purchase in CD and downloadable format at ISM’s website. For more information, call 301-656-8448 or email John Chan at j[email protected].

 

Candidate testing and winner selection of the next ISM Top 15 CRM Awards is scheduled
to take place in 2017.

 

ABOUT ISM
Founded in 1985 and headquartered in Bethesda, MD, ISM Inc. provides customer-centric strategic services to organizations planning and implementing CRM/Social CRM, Big Data Analysis/Insight, Branded Communities, Customer Experience Management, and Channel Optimization initiatives. Clients include best-in-class organizations such as American Automobile Association, Exxon Mobil, Federal Reserve Bank, Giorgio Armani, Johnson Controls, Jaguar Land Rover, Kraft, Marriott, McGraw Hill, Nike, Samsung, T. Rowe Price, Zumba and more.

 

Barton Goldenberg, ISM’s founder and president, is a respected author, columnist, speaker and industry leader, including being one of the first three inductees in the CRM Hall of Fame. His new book, The Guide to Social CRM, published by Pearson, is receiving industry-wide accolades. Learn more about ISM’s services at www.ismguide.com or call (301) 656-8448.

 

About GoldMine
GoldMine is a leading provider of relationship management solutions designed for all businesses. With over 1 million users shipped GoldMine users have managed over 1 billion relationships; GoldMine is one of the most widely used relationship management technologies in the world. GoldMine is a division of Heat Software and is headquartered in Milpitas, Calif., USA. More information can be found at goldmine-staging.azbgxjyq-liquidwebsites.com.

 

Media Contact
Sabina Hengehold
[email protected]
goldmine-staging.azbgxjyq-liquidwebsites.com

GoldMine Announces GoldMine Cloud

GoldMine Announces GoldMine Cloud Partnership with nGenx Offers New Cloud Options for Basic CRM

 

Tuesday, June 2, 2015 — MILPITAS, CA — GoldMine®, a pioneer in CRM and contact management serving businesses of all sizes for over 25 years, announces that its new GoldMine Cloud service will be available June 2, 2015. This announcement allows new customers to leverage the years of refinements in this leading Windows application with Cloud access.

 

GoldMine Cloud is offered in partnership with nGenx – and was also selected to be part of the Google Compute Engine as part of new Desktop-as-a-Service offerings. The combination of GoldMine’s features and ease of use along with the Google Compute Engine means users will have a powerful new way to run their business.

 

GoldMine Cloud is powered by nGenx, a pioneer in cloud-based application delivery of hosted virtual desktops. nGenx collaborates with strategic partners such as GoldMine, Microsoft, Google and others to develop hosted application solutions provided via nFinity nWorkspace, the company’s cloud desktop-as-a service (DaaS) platform. nGenx transforms IT into a utility and enables organizations to access their familiar business applications on any device, anywhere business needs to be conducted.

 

The offering will provide a subscription option and a BYOL (bring your own license) for existing users to continue using GoldMine but get out from the IT management side. For clients wanting control of their data and have the servers, GoldMine on premise offers the most affordable option over time with the benefits of faster performance and greater integration possibilities with other applications.

 

“The advantages of a virtual desktop over single app-SaaS are strong: leverage the refined development in leading Windows applications, easier access for users and lower combined cost over multiple subscriptions, and interoperability between applications – a difficulty with multiple cloud vendors”, said Paul R. Petersen, vice president & general manager of GoldMine.

 

GoldMine Cloud will first be available in North America with UK available later this summer. Users will work with GoldMine certified resellers to see a demo, get their questions answered, and then pick the right deployment option, the reseller can then provide additional configuration and data customization services for the user as desired. Initial support will include access to over 250 training videos and a community board for users. Premium agent support will be available as well.

 

About GoldMine
GoldMine is a leading provider of relationship management solutions designed for all businesses. With over 1 million users shipped GoldMine users have managed over 1 billion relationships; GoldMine is one of the most widely used relationship management technologies in the world. GoldMine is a division of Heat Software and is headquartered in Milpitas, Calif., USA. More information can be found at goldmine-staging.azbgxjyq-liquidwebsites.com.

 

Media Contact
Sabina Hengehold
[email protected]
goldmine-staging.azbgxjyq-liquidwebsites.com

Google Compute Engine Selected by nGenx and GoldMine for Cloud Application Enablement

IndependenceIT Cloud Workspace Suite and Google Compute Engine Selected by nGenx and GoldMine for Cloud Application Enablement


IndependenceIT Supports nGenx and GoldMine with Technology Base for Workspace-as-a-Service (WaaS) on Google Compute Engine

 

Boston, MA – June 2, 2015 – IndependenceIT, an integrated workspace automation software platform provider allowing IT departments, service providers and ISVs to easily deliver workspaces, applications and desktops as a service (DaaS), today announced that it has been selected by nGenx to power Windows-based DaaS and application delivery on Google Compute Engine to support the delivery of GoldMine Cloud software. For independent software vendors (ISVs) like GoldMine, this expands the theater of operations to increase revenue opportunities while reducing software management and maintenance liabilities.

 

IndependenceIT was selected by application and desktop pioneer, nGenx, to deliver its “Bring Your Own Cloud” strategy to GoldMine and other ISVs. GoldMine will now benefit from its selection of nGenx and Google Compute Engine to cloud-enable its popular contact management software by leveraging the power of IndependenceIT’s Cloud Workspace® Suite. By combining the automation/workflow of Cloud Workspace Suite with Google Compute Engine’s performance, scale and support for Windows-based workloads, GoldMine is able to create new profit centers from its existing product line. Google Compute Engine’s support for Windows-based cloud workspaces allows software developers like GoldMine to run business critical Windows-based workloads at high performance and scale.

 

“We’re proud to work with Google and nGenx in delivering the underlying technology that supports a best-in-class workspace, application and DaaS,” said Seth Bostock, CEO, IndependenceIT. “Cloud Workspace Suite orchestrates, provisions and manages all elements necessary for automated delivery of GoldMine Cloud.”

 

“This alignment enables us to offer our all-in-one CRM capabilities as a subscription option. Furthered by an easy to use Windows application in the cloud, users retain all of the functionality of our on-premise solution,” said Paul R. Petersen, vice president and general manager, GoldMine. “As a result, customers now have greater choice in how they consume the technology without leaving behind years of development and innovation.”

 

Google Compute Engine is built on the same infrastructure that returns billions of search results in milliseconds. The backbone of the network has thousands of miles of fiber optic cable, uses advanced software-defined networking and has edge caching services to deliver fast, consistent and scalable performance. Multiple points of presence across the globe provide strong redundancy with data automatically mirrored across storage devices in multiple locations. Add to this Google Compute Engine’s expanded support for Windows-based workloads like GoldMine and this presents a compelling option for ISVs.

 

“Our technology partners, including IndependenceIT and Google Compute Engine, have been instrumental in reinforcing the advantages of nFinity nWorkspace, considered by many as a premier cloud application delivery platform for ISVs,” said JD Helms, CEO, nGenx. “Software vendors acting on this technology can expect to benefit from the increasing adoption of cloud-based applications.”

 

As a critical component of the nGenx solution, IndependenceIT’s Cloud Workspace Suite orchestrates, manages and provisions all elements necessary for automated, multi-platform, hypervisor/device agnostic applications and workspaces. Cloud Workspace Suite features industry-leading Microsoft RemoteApp automation/workflow and cross-platform interoperability for unmatched application access. The software also offers a robust API set for ease of integration with existing service provider infrastructure and business support tools.

 

“The IndependenceIT team has found Google Compute Engine to be a robust cloud platform capable of scaling to address the needs of workspace enabled applications. As our engineering team worked closely with the Google Compute Engine team during the beta phase of Windows support, we were pleased by the depth of functionality available from the platform, the rapid deployment of virtual machines, and the high end workspace performance delivered directly to the end user. While Cloud Workspace Suite has been the test platform to scale on Google Compute Engine, the solution’s general availability allows our partners to build a global workspace, application or DaaS business on this infrastructure,” noted Bostock.

 

Availability
Global support for partner ISV cloud enablement leveraging Google Compute Engine is available immediately.

Contact independenceIT Today to Schedule a Free Demo at: http://www.independenceit.com/contact-us

Follow IndependenceIT on Twitter at: https://twitter.com/independenceIT

Visit IndependenceIT at: http://www.independenceIT.com

 

About IndependenceIT
IndependenceIT provides an integrated workspace automation software platform that allows IT departments, service providers and ISVs to easily deliver workspaces, applications and desktop as a service from any cloud infrastructure to users anywhere, on any device. The company’s Cloud Workspace Suite combines application, end-user and infrastructure management into a seamless, easy-to-manage platform, with a unified management interface and robust API for ease of integration with existing systems, simplifying deployment and increasing responsiveness. Contact IndependenceIT at 888-299-4552 or visit www.independenceit.com

 

Contact IndependenceIT:
Joe Austin
The Ventana Group
(818) 332-6166
[email protected]

 

Contact GoldMine:
Sabrina Hengehold
(408) 601-2815
[email protected]
goldmine-staging.azbgxjyq-liquidwebsites.com