When: Thursday September 17th at 11am (PST) / 2pm (EST)
Register Here: GoldMine Basics Overview Webinar
Topic: Goldmine Overview Sept 17th 2015
Time: Thurs., Sept. 17 2015 @ 2:00 PM (EDT)
Duration: 60 minutes
Please join us for a review of the key capabilities of GoldMine Premium Edition 2015.1 – whether you are new or running a current version, you will find this session very informative:
- See the basics for activity management, sales, marketing and customer service.
- See what’s new, including integration with ConstantContact and our new Web Client option – included free with any new purchase or upgrade.
- Learn about GoldMine Cloud – and how you can now pick the best installation option for your business
You’ll get the overview – and then we can answer your specific questions afterward.
Even if you can’t attend you should register anyways because we will provide everyone with a link to the recording.
Our certified partners have special offers that will expire on September 30th so this is the best time to sign-up.
CRM has been around as a “new” process for 30+ years in various forms. And yet even with giants in the industry, new entrants emerge almost monthly and new capabilities continue to be added to even the pioneers in the industry. In the interview with industry veteran Paul Petersen, Vice President of Goldmine, we discuss why CRM is not yet a settled science and what the future may hold for this vital but aging process. The host this week in Jim Obermayer.
GoldMine again named to ISM’s Top 15 Awards List;
Recognized for Leadership in CRM for SMB Category
Bethesda, MD, June 10, 2015 – As businesses seek a higher return and increased effectiveness on marketing, sales and service program investments, the Customer Relationship Management (CRM) software market is seeing dramatic growth – Gartner forecast a $37B market by 2017. Enhanced CRM software offerings include Big Data Analytics/Insight, Social CRM applications, Mobile functionality as well as Gamification features, reports ISM Inc. (www.ismguide.com) as part of its bi-annual Top 15 CRM Software Awards. For the past 25 years – since 1990 – ISM, through its Software Lab, has been awarding recognition to leading CRM providers in Enterprise and Small & Medium Business (SMB) categories.
“The winners of the 2015/16 Top 15 are the influencers in the CRM community who have made significant advancements in both functionality and connectivity for sales, customer service and marketing professionals; offer better decision making tools for executives; and provide more intimate connectivity with today’s Digital Clients,” said Barton Goldenberg, founder/president, ISM. Goldenberg also notes two meaningful CRM industry trends: (1) ‘Social CRM’ will grow significantly as noted in his recent book, The Definitive Guide to Social CRM (Pearson, 2015) and (2) the ‘Internet of Things’ – where every day physical objects connect to the Internet – will explode from 9 billion connecteddevices/.sensors today to a forecasted 2 trillion devices/sensors connected by 2020. “The winners of the 2015/16 Top 15 CRM Software Awards are clearly the leaders and innovators in this fast-paced and growing industry,” he added.
“This award recognizes the importance our customers place in GoldMine to grow business relationships. GoldMine enhances performance through productivity for the entire business ecosystem,” said Paul Petersen, general manager of GoldMine. “GoldMine Premium Edition offers a seamless integration with popular social networking platforms and now anywhere, anytime access with our new Cloud and Mobile solutions.”
ISM’s Top 15 CRM Software Awards are based on rigorous testing of CRM software applications from around the world that are sold in the North American marketplace. Each software application is rated according to 179 selection criteria. With no ownership in or by a vendor, ISM’s software analysis is 100 percent unbiased. The Top 15 winners for each category are available for purchase in CD and downloadable format at ISM’s website. For more information, call 301-656-8448 or email John Chan at j[email protected].
Candidate testing and winner selection of the next ISM Top 15 CRM Awards is scheduled
to take place in 2017.
Founded in 1985 and headquartered in Bethesda, MD, ISM Inc. provides customer-centric strategic services to organizations planning and implementing CRM/Social CRM, Big Data Analysis/Insight, Branded Communities, Customer Experience Management, and Channel Optimization initiatives. Clients include best-in-class organizations such as American Automobile Association, Exxon Mobil, Federal Reserve Bank, Giorgio Armani, Johnson Controls, Jaguar Land Rover, Kraft, Marriott, McGraw Hill, Nike, Samsung, T. Rowe Price, Zumba and more.
Barton Goldenberg, ISM’s founder and president, is a respected author, columnist, speaker and industry leader, including being one of the first three inductees in the CRM Hall of Fame. His new book, The Guide to Social CRM, published by Pearson, is receiving industry-wide accolades. Learn more about ISM’s services at www.ismguide.com or call (301) 656-8448.
GoldMine is a leading provider of relationship management solutions designed for all businesses. With over 1 million users shipped GoldMine users have managed over 1 billion relationships; GoldMine is one of the most widely used relationship management technologies in the world. GoldMine is a division of Heat Software and is headquartered in Milpitas, Calif., USA. More information can be found at goldmine-staging.azbgxjyq-liquidwebsites.com.
GoldMine Announces GoldMine Cloud Partnership with nGenx Offers New Cloud Options for Basic CRM
Tuesday, June 2, 2015 — MILPITAS, CA — GoldMine®, a pioneer in CRM and contact management serving businesses of all sizes for over 25 years, announces that its new GoldMine Cloud service will be available June 2, 2015. This announcement allows new customers to leverage the years of refinements in this leading Windows application with Cloud access.
GoldMine Cloud is offered in partnership with nGenx – and was also selected to be part of the Google Compute Engine as part of new Desktop-as-a-Service offerings. The combination of GoldMine’s features and ease of use along with the Google Compute Engine means users will have a powerful new way to run their business.
GoldMine Cloud is powered by nGenx, a pioneer in cloud-based application delivery of hosted virtual desktops. nGenx collaborates with strategic partners such as GoldMine, Microsoft, Google and others to develop hosted application solutions provided via nFinity nWorkspace, the company’s cloud desktop-as-a service (DaaS) platform. nGenx transforms IT into a utility and enables organizations to access their familiar business applications on any device, anywhere business needs to be conducted.
The offering will provide a subscription option and a BYOL (bring your own license) for existing users to continue using GoldMine but get out from the IT management side. For clients wanting control of their data and have the servers, GoldMine on premise offers the most affordable option over time with the benefits of faster performance and greater integration possibilities with other applications.
“The advantages of a virtual desktop over single app-SaaS are strong: leverage the refined development in leading Windows applications, easier access for users and lower combined cost over multiple subscriptions, and interoperability between applications – a difficulty with multiple cloud vendors”, said Paul R. Petersen, vice president & general manager of GoldMine.
GoldMine Cloud will first be available in North America with UK available later this summer. Users will work with GoldMine certified resellers to see a demo, get their questions answered, and then pick the right deployment option, the reseller can then provide additional configuration and data customization services for the user as desired. Initial support will include access to over 250 training videos and a community board for users. Premium agent support will be available as well.
GoldMine is a leading provider of relationship management solutions designed for all businesses. With over 1 million users shipped GoldMine users have managed over 1 billion relationships; GoldMine is one of the most widely used relationship management technologies in the world. GoldMine is a division of Ivanti.
IndependenceIT Cloud Workspace Suite and Google Compute Engine Selected by nGenx and GoldMine for Cloud Application Enablement
IndependenceIT Supports nGenx and GoldMine with Technology Base for Workspace-as-a-Service (WaaS) on Google Compute Engine
Boston, MA – June 2, 2015 – IndependenceIT, an integrated workspace automation software platform provider allowing IT departments, service providers and ISVs to easily deliver workspaces, applications and desktops as a service (DaaS), today announced that it has been selected by nGenx to power Windows-based DaaS and application delivery on Google Compute Engine to support the delivery of GoldMine Cloud software. For independent software vendors (ISVs) like GoldMine, this expands the theater of operations to increase revenue opportunities while reducing software management and maintenance liabilities.
IndependenceIT was selected by application and desktop pioneer, nGenx, to deliver its “Bring Your Own Cloud” strategy to GoldMine and other ISVs. GoldMine will now benefit from its selection of nGenx and Google Compute Engine to cloud-enable its popular contact management software by leveraging the power of IndependenceIT’s Cloud Workspace® Suite. By combining the automation/workflow of Cloud Workspace Suite with Google Compute Engine’s performance, scale and support for Windows-based workloads, GoldMine is able to create new profit centers from its existing product line. Google Compute Engine’s support for Windows-based cloud workspaces allows software developers like GoldMine to run business critical Windows-based workloads at high performance and scale.
“We’re proud to work with Google and nGenx in delivering the underlying technology that supports a best-in-class workspace, application and DaaS,” said Seth Bostock, CEO, IndependenceIT. “Cloud Workspace Suite orchestrates, provisions and manages all elements necessary for automated delivery of GoldMine Cloud.”
“This alignment enables us to offer our all-in-one CRM capabilities as a subscription option. Furthered by an easy to use Windows application in the cloud, users retain all of the functionality of our on-premise solution,” said Paul R. Petersen, vice president and general manager, GoldMine. “As a result, customers now have greater choice in how they consume the technology without leaving behind years of development and innovation.”
Google Compute Engine is built on the same infrastructure that returns billions of search results in milliseconds. The backbone of the network has thousands of miles of fiber optic cable, uses advanced software-defined networking and has edge caching services to deliver fast, consistent and scalable performance. Multiple points of presence across the globe provide strong redundancy with data automatically mirrored across storage devices in multiple locations. Add to this Google Compute Engine’s expanded support for Windows-based workloads like GoldMine and this presents a compelling option for ISVs.
“Our technology partners, including IndependenceIT and Google Compute Engine, have been instrumental in reinforcing the advantages of nFinity nWorkspace, considered by many as a premier cloud application delivery platform for ISVs,” said JD Helms, CEO, nGenx. “Software vendors acting on this technology can expect to benefit from the increasing adoption of cloud-based applications.”
As a critical component of the nGenx solution, IndependenceIT’s Cloud Workspace Suite orchestrates, manages and provisions all elements necessary for automated, multi-platform, hypervisor/device agnostic applications and workspaces. Cloud Workspace Suite features industry-leading Microsoft RemoteApp automation/workflow and cross-platform interoperability for unmatched application access. The software also offers a robust API set for ease of integration with existing service provider infrastructure and business support tools.
“The IndependenceIT team has found Google Compute Engine to be a robust cloud platform capable of scaling to address the needs of workspace enabled applications. As our engineering team worked closely with the Google Compute Engine team during the beta phase of Windows support, we were pleased by the depth of functionality available from the platform, the rapid deployment of virtual machines, and the high end workspace performance delivered directly to the end user. While Cloud Workspace Suite has been the test platform to scale on Google Compute Engine, the solution’s general availability allows our partners to build a global workspace, application or DaaS business on this infrastructure,” noted Bostock.
Global support for partner ISV cloud enablement leveraging Google Compute Engine is available immediately.
Contact independenceIT Today to Schedule a Free Demo at: http://www.independenceit.com/contact-us
Visit IndependenceIT at: http://www.independenceIT.com
IndependenceIT provides an integrated workspace automation software platform that allows IT departments, service providers and ISVs to easily deliver workspaces, applications and desktop as a service from any cloud infrastructure to users anywhere, on any device. The company’s Cloud Workspace Suite combines application, end-user and infrastructure management into a seamless, easy-to-manage platform, with a unified management interface and robust API for ease of integration with existing systems, simplifying deployment and increasing responsiveness. Contact IndependenceIT at 888-299-4552 or visit www.independenceit.com
The Ventana Group
nGenx Powers Cloud-Based CRM for GoldMine
Customers with nFinity nWorkspace Solution
Leading Provider of Windows-Based Relationship Management Solutions
Selects nGenx to Cloud Enable Popular CRM Solution
CHICAGO, IL – (June 2, 2015) nGenx, a cloud services pioneer in the delivery of hosted applications and desktops, today announced that GoldMine will standardize on nGenx nFinity nWorkspace™ to Web-enable the company’s popular suite of small business CRM solutions. Using nGenx nFinity nWorkspace, powered by Google Compute Engine cloud infrastructure and IndependenceIT’s Cloud Workspace Suite® (CWS) software, GoldMine now provides a cloud-based customer relationship management solution for anywhere, anytime user access. In addition to global application availability, the new platform lowers upfront costs for end-customers, simplifies upgrades and eliminates interoperability concerns.
GoldMine is a leading provider of Windows-based relationship management solutions designed for small businesses. With over 1 million users managing more than 1 billion relationships, GoldMine is one of the most widely used relationship management technologies in the world. The GoldMine solution enables organizations to build enduring relationships that enhance business performance through the improvement of employee productivity, customer and partner loyalty, and better management of the entire business ecosystem. GoldMine is published by Heat Software Inc. and is headquartered in Milpitas, California.
“We are pleased to be a part of this launch with nGenx. We can now offer our all-in-one CRM capabilities as a subscription option – allowing users to operate GoldMine in the cloud. The end-user has the flexibility to subscribe to and use more than one application at the same time,” said Paul R. Petersen, vice president and general manager, GoldMine. “As more organizations deploy cloud based strategies, the need for complementary solutions is key to moving forward. nGenx has provided the means to expand our marketshare while better serving customer requirements worldwide.”
nGenx simplifies the process of cloud-enabling applications without the need to redevelop existing software solutions. This gives independent software vendors (ISVs) unprecedented access to markets and customers previously out of reach. nGenx delivers an integrated online experience that empowers business applications with a greater number of access points using a full-featured Microsoft Windows desktop. In the case of GoldMine, users have the ability to use the application seamlessly from any location and on any device. The cloud enablement of GoldMine presents a new way to leverage years of development in an easy to use windows application, now available in a Desktop-as-a-Service. The capability increases interoperability by allowing users to bring multiple applications into one environment without the need for separate subscriptions. Users retain complete control, security, and auditability for compliance through an intuitive browser-based management system that reduces support costs, increases service quality and improves responsiveness.
“We’re proud to provide the underlying technology that supports nFinity nWorkspace and to serve as the foundation for cloud-enabled applications such as GoldMine,” said Seth Bostock, CEO for IndependenceIT. “With their extensive experience in bringing business applications to the cloud, nGenx integration with GoldMine serves as another proof point for software developers on the strategic value of cloud-based solution delivery.”
With nGenx as its SaaS enablement platform delivered through Google Compute Engine, end-users pay for GoldMine CRM SaaS on a monthly basis. This gives customers the option to reduce their upfront capital investment with a usage-based payment model that has become an industry standard. The nGenx platform allows for rapid deployment of GoldMine via the Web, eliminating costly deployments and issues that can arise in mixed device environments. nGenx provides operational support for GoldMine and addresses a full range of deployment scenarios that include platform and application provisioning, administration and workspace management.
The opportunity for cloud-based applications is expansive and continues to grow. According to IDC, “Cloud software will grow to $76.1 billion by 2017, at a compound annual growth rate (CAGR) of 22.1%. SaaS delivery will significantly outpace traditional software product delivery, growing nearly five times faster than the software market as a whole and becoming the significant growth driver to all functional software markets. By 2017, the cloud software model will account for $1 of every $6 spent on software.”
“nFinity nWorkspace is a powerful application delivery platform that allows ISVs to reduce their time to market and revenue,” said JD Helms, CEO, nGenx. “The SaaS enablement of GoldMine, powered by nGenx and our partners IndependenceIT and Google, presents a powerful cloud-based CRM option for universal access, regardless of user location or computing device. The solution is a win for all parties, especially end-customers seeking greater application availability at a lower cost.”
View nFinity Workspace Video at: https://www.youtube.com/watch?v=bQT4v7FSKPA
Contact nGenx Today to Schedule a Free Demo at: http://www.ngenx.com/contact/
Visit nGenx at: http://www.nGenx.com
Founded in 2000, nGenx is a cloud services pioneer in hosted application and desktop delivery. nGenx works with strategic partners such as Microsoft, Intuit, Google, IndependenceIT, Artisan Infrastructure, and others to develop hosted IT applications provided via the cloud. Through its cutting-edge technology, nGenx enables organizations to access their business applications on any device, anywhere business may be conducted. In 2014, nGenx was recognized by both Microsoft and Citrix for its leadership in the industry: Microsoft | Citrix. nGenx markets its solutions through both white label and agency programs supported by its nGenx control panel, a single pane-of-glass provisioning system that allows partners and enterprise customers complete control over their IT environments. For more information, visit Why nGenx.
The Ventana Group
AddonSoftware® and GoldMine® have formed a strategic partnership to offer businesses of all sizes the most comprehensive CRM and ERP solutions available worldwide.
GoldMine and AddonSoftware are pioneers in CRM and ERP, respectively. These solutions each have been available for over 25 years; when these markets started, they grew with the markets, and together they have enabled over 2 million customers. GoldMine is a leading provider of Customer Relationship Management (CRM) solutions designed for all businesses. The GoldMine solution enables organizations to build enduring relationships, enhancing business performance through the improvement of employee productivity, customer and partner loyalty, and better management of the entire business ecosystem. AddonSoftware is an Enterprise Resource Planning (ERP) business solution with a core set of accounting, distribution and manufacturing bundles. Customers of all sizes have a choice of running AddonSoftware on premise or online in a cloud environment – one solution and one technology set for both options.
“Both GoldMine and AddonSoftware are easy to use, feature rich and cost effective CRM and ERP applications. As cloud solutions they are managed applications, so additional technical skills are not required to use them,” said said Paul Yeomans of AddonSoftware. “Companies can use these applications immediately, increasing their use as organizations grow.” “The CRM and ERP markets have matured and are very crowded and competitive,” said Paul Petersen, GM of GoldMine. “Leveraging our combined history, expertise and customer base, we are poised to take market leadership and grow the future of CRM and ERP.” “Whether companies have a few or thousands of users, their needs can be met by these CRM and ERP applications that can uniquely scale from small, to medium, to large businesses. Their competition cannot compare,” said Daniel Ervin, CEO of Phoenix Fire. “We are proud to have created a partnership between these two companies. This is truly a historical and groundbreaking occasion.” About AddonSoftware AddonSoftware® is an ERP business solution used by companies of all sizes who enjoy The Freedom to Grow®. It is the choice for today that will be the choice for tomorrow due to its scalability. AddonSoftware is developed by BASIS International Ltd., and is headquartered in Albuquerque, New Mexico, USA. More information can be found at: www.addonsoftware.com.
GoldMine is a leading provider of relationship management solutions designed for all businesses. With over 1 million users managing over 1 billion relationships, GoldMine is one of the most widely used relationship management technologies in the world. GoldMine is a division of Heat Software and is headquartered in Milpitas, Calif., USA. More information can be found at goldmine-staging.azbgxjyq-liquidwebsites.com.
Phoenix Fire Inc. is a business development agency that specializes in business partner channel development within the technology sector. Since 1995, the company has engaged with over 12,000 companies worldwide. Phoenix Fire has also been retained by three of the top 10 global software companies. The company has deep technology expertise in areas such as, but not limited to, Application Development, Communications, Data Management, Cloud Computing, CRM, eDiscovery, ERP, Systems Management and Security. For more information on Phoenix Fire, visit www.phoenixfireinc.com.
For more information: www.addonsoftware.com/partnership Contact: AddonSoftware Paul Yeomans, 505-938-6135 [email protected] www.addonsoftware.com or GoldMine Sabrina Hengehold, 408-601-2815 [email protected] goldmine-staging.azbgxjyq-liquidwebsites.com or Phoenix Fire Inc. Daniel Ervin, 978-425-4450 [email protected]nc.com www.phoenixfireinc.com
Dear GoldMine Fan,
GoldMine is pleased to announce the release of our new website, designed with a fresh new look and user-friendly navigation. The new site has been updated with the latest information about GoldMine’s products and services tailored with you in mind. The updated product pages contain in-depth information about GoldMine’s products like GoldMine Premium, GoldMine Web and iGoldMine. You can now find helpful product information about each solution along with brochures, white papers and on-demand webinars. Plus, you can even take an updated test drive of GoldMine, too!
The new site presents all the information you need to review and assess your needs when considering an upgrade or new CRM solution for your business. I hope you will enjoy browsing our new site and find its information helpful every time you visit.
Paul R. Petersen ACRM, JD
Vice President & General Manager
GoldMine President’s Club
Milpitas, CA, December 9, 2014 – GoldMine, a contact management pioneer, today announced the release of GoldMine Web for GoldMine Premium Edition users. GoldMine Web is a new browser-based app that is included with GoldMine Premium Edition for Windows and installed as part of the GoldMine Connect package.
GoldMine Web provides the look and feel of a web client and doesn’t require installation for the end user of GoldMine Premium Edition. GoldMine Web makes support for the administrator simple because there is no software to install or manage. Because GoldMine Web extends the functionality of GoldMine Premium Edition via the browser, users can continue to manage key contact and relationship management functionality as if they were working in the native Windows environment.
GoldMine Web features an intuitive and feature-rich interface for contact management. GoldMine Web is great for remote offices, teleworkers, or users travelling. While GoldMine Mobile is specifically designed for iOS and Android devices, GoldMine Web expands the CRM capability with features in GoldMine Premium Edition CRM for Windows to users with a browser and is the perfect solution for organizations looking for a hybrid CRM cloud solution.
“With GoldMine Web, we can now provide the premise-based features of our Windows CRM platform to anyone with an Internet browser. GoldMine Web is perfect for any organization that is looking for a light, web-based CRM extension for their Windows environment,” said Paul Petersen, General Manager of GoldMine. “GoldMine Web will provide real-time access to a GoldMine database using any browser without any desktop setup. Users just launch the browser to view, update, and create records.”
Organizations using GoldMine to manage their business look to GoldMine Premium Edition to build close, long-lasting relationships. By providing businesses with class-leading features and addressing the needs of a anywhere, anytime workforce, GoldMine Web helps organizations become nimble by leveraging the power of the cloud as a bridge to GoldMine Premium Edition.
GoldMine is a leading provider of Windows-based relationship management solutions designed for small businesses. With over 1 million users managing over 1 billion relationships, GoldMine is one of the most widely used relationship management technologies in the world.
The GoldMine solution enables organizations to build enduring relationships that enhance business performance through the improvement of employee productivity, customer and partner loyalty, and better management of the entire business ecosystem. GoldMine is a division of ivanti.
Please direct all press inquiries to:
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