This video will show how to do your first file import. GoldMine can import csv files but you need to know how to do it and pretty quick you will be a pro. Just make certain you did video 5 (Adding GoldMine User-Defined Fields [Custom Fields]) because the columns in the csv you want to import has to have a field in GoldMine. Once the data has a home in GoldMine importing should be a snap.