Build Enduring Relationships Over the Phone
No matter how much technology progresses, some business is still best handled over the phone. But what if your phone calls could be seamlessly integrated with intelligent communications tools and with your client and customer data?
Enter GoldMine Voice Solutions, your comprehensive communications solution that turns every phone call into an opportunity for business growth.
It’s designed to help businesses deliver an optimal customer experience using advanced IP telephony to drive business value in every customer interaction. GoldMine Voice includes an advanced, software-based IP telephone system with IVR, ACD, Call Recording, Unified Messaging, Auto Attendants, inbound and outbound productivity applications, and just like all GoldMine products, it’s easy to use and manage.
Find out more about GoldMine Voice: download the GoldMine Voice brochure.
Key Benefits of GoldMine Voice:
- Deliver better customer service with simplified call routing and screen pops of caller information
- Increase sales using outbound calling campaigns with automated preview and progressive dialing applications including list management, call distribution and real time status reporting
- Standards-based VoIP solutions leverage your existing infrastructure to reduce cost of ownership
- Fully integrated solution that reduces implementation costs and accelerates ROI
- Future-proofs your business with a software-based CRM communications solution that keeps pace with your changing business requirements by simply updating your system software
GoldMine Voice’s Features:
- Click to dial
- Screen pops
- Better campaign management
- Pop telemarketing calling scripts
- Powerful VoIP softswitch
- Unified Voice Messaging
- Web-based application builder
- Integration with business applications
- Self management and reporting CRM software solution
- Allows supervisors to monitor rep conversations, and even whisper coach or barge if required